British Gas email scam offering a fake energy refund

Scammers are impersonating British Gas with fake emails tempting recipients to click a link to get a fake energy refund. Although the email looks legitimate, it addresses you by your email address and not your name. This is a potential giveaway that it's from a fraudster.

See the scam email impersonating British Gas here.

Fake British Gas email

Premium rate number scams

This scam tries to trick people who are searching online for telephone numbers of government advice services. It works by displaying an advert for the phone number of the relevant government advice line.

But the sting is that you’ll be charged a premium for using this advertised telephone number – in some cases, as much as £20 or £30 a call. You are put through to the right advice line, but you pay a very high and unnecessary connection fee.

Find out which phone numbers to look out for.

Premium rate number scams

There’s now a much easier way to make us aware of scams directly with our scam sharer tool. Tell us your experiences of phishing emails, fake texts, cold calls and other types of fraud.

Stay safe,

Which? Scam Alert team

PS Please share this information with your friends, family and neighbours – anyone who may find it helpful. Alternatively, they can sign up here to receive this directly to their inbox.

You're receiving this email because you signed up to the Which? Scam Alerts.